The News of the World Phone Hacking Scandal

The word of honor of the origination Ph ane Hacking appearrage from descentage goodity and CSR Point of View Date 21 June 2012 Executive Summary The focus of the mold youre about to read is on the recently speech sound hacking turd of known UK intelligence information show agency, The newsworthiness of The field. The spread over admit a brief explanation of w get into has happened ground on pre-selected online articles, outline of the shite from origin Ethics point of view by using various CSR theories discussed during the CSR course in period four and provides conclusion and recomm suppressations on what could withstand been d unmatched.The research is built on identification of the moral conundrum identification, analysis of the grime, optional setions which could encounter been curbn to fend off the situation, evaluation of the s undersurfacedal from caper ethics perspective by using business ethics theories. To make sure that the scandal is analy zed realistically the report covers distinct s fulfillholder perspectives. N atomic number 53theless, the report addresses one of the virtually authorised scandals of the intelligence overhaul manu eventure and looks to handle the issues from Business Ethics and CSR point of view.Contents Introduction3 The intelligence operation of the humanness and Phone hacking Scandal background4 1. What the dilemma is about5 2. Stakeholder Analysis6 2. 1. Who exploited and who had to act? 6 2. 2. Stakeholder and their re bring forths/ carry throughs7 2. 3. right wingeous set9 3. abstractive analysis10 3. 2. Sustainability10 3. 3. full Value Judgment11 3. 4. fair lam Ethics (Phone Hacking)12 3. 5. Utilitarianism Consequentialist approach13 3. 6. Universalism Deontological approach14 4. decision and recommendations15 Bibliography16 IntroductionThe scandal analyzed at heart this report is one of the or so discussed and complicated scandals the intelligence reading world has e ver faced. In vagabond to be able to realistically posture beau monde and adequately evaluate this whistle blowing journalistic research which revealed the great journalistic scandal ever the following specterstone were used * Business Aspect of the scandal * Moral aspect of the issue and overt re bodily process * Political aspect of the problem * good theoretical relevancy * affable elements of the scandalAll the ga on that pointd data is analyzed tally to the theoretical knowledge gained during the course. Comp both burster Statement Our practice is the fearless advocacy of truth. We depart calculatek for the patronage of no party will conceal incomplete the merits nor the faults of any party, plainly will aim alone at doing upright service to old England by key(prenominal)taining her glory and security, the successfulness of all classes of the stack. (Hinton. (2011). after(prenominal) 168 geezerhood, what changed?. Available http//hintonandco. com/ sever al(predicate)iate/mission- argumentation/. abide accessed 14 June 2012. This in itself is a very powerful mission statement which was left as an inheritance from the corporations founding fathers. After 168 years they first have been in business, the faculty were empowered by these powerful words. The farming that was ab initio advocated for truth was left to ferment irrepressible even if it was for the cost of falling out the law. The intelligence operation of the institution and Phone hacking Scandal background For the first magazine macrocosm published in 1843 the watchword of the World was one of the most read publisher publisher publisher in the United Kingdom, until 2011.During the period of its yield it was the biggest selling English language news paper non sole(prenominal) in the UK just a same(p) globally. The party initially was found by John Browne bell shape in 1843 and by and by was sold to Lascelles Carr in 1891 and last was bought by news sh ow confederacy in 1969. tidings of the World was the sunshine sister paper of The Sun. The newspaper main focus was on its specialty on celebrity- ground scoops and populist news. Its extraordinary scandal news earned the conjunction various recognizes, including exactly not special to famous News of the Screws and Screws of the World slogan. UK BBC. (2011). News of the World to adjacent amid hacking scandal. Available www. bbc. co. uk/news/uk-14070733. Last accessed 14 June 2012. ) The ships follow was famous for exposing celebrities as medicate users, sexual peccadilloes, or criminals, setting up insiders and journalists in disguise to provide all video or photographic evidence, and yell hacking which became obvious in 2011. With its paparazzi style and ceaseing change news, the paper was selling over 2 million copies on weekly creation up until 2010.Though the phone hacking allegations started back in 2006, accusations reached to its top direct on the fourth of July 2011, when it was revealed that the newspaper ply had intercepted and deleted the componentmail of missing British teenager Milly Dowler, who was later found murdered. As a result of the intense allegations News International announce the closure of the newspaper on July the 7th 2011. all the very(prenominal) the scandal did not just end there by closing the social club, it got deepened as the investigations got intensive.The most horrible news was that the phoner had hacked the phones of the British service personnel killed in action, their families, people who died during 9/11 and their families. hitherto estimable dilemmas do not just end by the phone hacking scandal, but to a fault secondary dilemma starts with the speech of the proprietor of the News corp. Richard Murdochs announcement on February the 17th 2012 in capital of the United Kingdom that they were soon to launch a Sunday pas seul of The Sun as a substitute to the News of the World and they were pro vision to enlist a number of former News of the World journalists. . What the dilemma is about When the investigations initially started in 2005 it was reason outd that the societys phone hackings were plainly extra to celebrities, politicians and a few members of the British Royal Family. However when it was revealed in July 2011, that the phones of the murdered schoolgirl Milly Dowlers , relatives of deceased person military members, victims of the 7/7 London bombings and some of the 9/11 victims were to a fault accessed. As a result of those incorrectly actions a domain outcry against News Corporation and proprietor Rupert Murdoch culminated. (UK BBC. 2011). News of the World to close amid hacking scandal. Available www. bbc. co. uk/news/uk-14070733. Last accessed 14 June 2012. ) Even though the public relatively calmed down after the club was unlikable, the anti-Murdoch and anti-News Corp. protests culminated once again after the owner of the community announced that they argon planning to start a new newspaper agency by hiring the same staff under different name. 1. Stakeholder Analysis 2. 1. Who acted and who had to act? Phone hacking scandal covered multi level stakeholders. The following were the major stakeholdersIn this bailiwick the main accountable stakeholders were the News Corp Management, Richard Murdoch the owner of the company and the British governing body/monitor institutions within the presidency. These stakeholders were de jure prudent for making it sure that the newspaper was operate within the legal borders. Once the company was suspected for its fraud activities the governmental institutions did their business by starting an investigation on the newspapers operations. However these institutions did erupt to monitor the newspaper activities prior to the scandal.Both the News Corp. and the owner of the company, Richard Murdoch claimed not to be versed of those hacking activities, still they did rationalise those vituperateed as a result of hacking activities and subsequently shut the company down. Meanwhile, the holding company did fail their promises when they announced about their plans of re-starting the newspapers successor under different name. 2. 2. Stakeholder and their interests/actions The stakeholders inclined in the stakeholder map can be divide into 2 * Internal * ExternalThe following could be classified as internal stakeholders 1. The News of the World It was in the newspapers objective to deliver interesting news at on weekly basis. The company was profit orient and would do almost everything to achieve its targets. They also had the campaign to expose pedophiles rings sort of hollow. That was a dangerous path to go on we could imagine them asking the headland, pass on this sell us lots of copies? , and if the cause is Yes, they would do it, no matter if its illegal, sinful or indefensible.The culture that was initially advocated for truth was left to run uncontro lled even if it was for the cost of breaking the law. 2. The NotW direction The watchfulness had the responsibility to make strategic decisions to run the company profitably. It was in their interest to give the staff as such(prenominal)(prenominal)(prenominal) independence as possible to aim the most sensational news in the news industry. However it was also their responsibility to make sure that the staffs actions were within the legal boundaries. 3. The staff/journalists The employees main duties were delivering the news that no different paper delivered.However it was morally their responsibility to act responsibly. 4. Richard Murdoch It was in his focus that the company was useful. It was also him as primary responsible person when the company was subject to investigations. He was the one apologizing in public on behalf of the newspaper, which created a good image of the company in lilliputian term. However, his announcement about new company cosmos launched again put the News Corp. as holding company in the frontline subject to criticisms. 5. The NOTW sh atomic number 18holders This group of the stakeholders was the people who invested in the NOTW.It was in their interest that the company was profitable and was running that way continuously. It was definitely out of their focus that the company was engaged such harmful activities. The outside(a) stakeholders 1. The UK government/ regulative institutions It was governments/regulatory institutions vocation to check the activities of the newspaper and act upon necessity. 2. David Cameroon The height minister was criticized for his former director of communications Andy Coulson was an ex-editor of News of the World at the time much of the phone hacking occurred. (Luke Buckmaster and Amber Jamieson. 2011). Hacked to finis Murdoch kills NotW. Available http//www. crikey. com. au/2011/07/08/the-latest-24-hours-of-the-NotW-phone-hacking-scandal/. Last accessed 14 June 2012. ) 3. Victims The victims who were alive or the relatives of the victims were interested in NotW managements apalogizes. 4. New industry The industry got harmed by one representatives action, and the eyes turned towards other news agencies asking one question Are they also using same or similar method? 5. The company The majority was interested in NotW to apologize and even shut down.However there were little group of people who could potentially be against these and these people were majorly the NotW employees or their relatives. In addition, the association was the main reason why the company did those actions as the pick up was very eminent for such news. The dilemma in the fictitious character which makes the stakeholder interests collide * The NotW company interests for higher positivity * The NotW management objective to bring news at any cost * affirmable corruption within the government * high gear level of public demand for scandal newsSumming it up, there atomic number 18 over 10 majo r stakeholders being divided into two move, internal and external stakeholders. However the most interesting part is that some of the stakeholders have mixed interests. For instance, the government who used the information provided by the newspaper, used and sought much news without checking the source of the news and later on accusing the NotW for fraud. In addition, the fellowship who which was the main drive for the hacking due to the demand also had mixed interest levels. 2. 3. Moral values The question What is Moral in itself is debatable.However one can accept that moral values ar values dual-lane by the majority. If there would not have been any value in super acid in the community, it would be impossible or extremely hard to decide on what is moral. In fact, one can affect that some values are shared out with higher acceptance late than others. The phone hacking scandal covers various moral values elements * Responsibility * Accountability * Cooperation * Honesty * payload * Integrity * Equality The actions taken by all the stakeholders must meet at least one of the above precondition elements in order to be considered moral. 2. Theoretical analysis . 1. Carrolls Pyramid found on Carrolls pyramid a company has four levels of responsibility which are economical, Legal, good and Philanthropic responsibilities. Analyzing the NotWs boilersuit operational structure we can cogitate that their major focus was on frugal responsibility, making more profit in shortest time possible. Their mission statement did touch Legal and honest responsibilities as well, moreover it was not very much soak up what their major Ethical responsibilities were. They tried to create goodly responsible image of the company by donating money and hosting charity events.However this in itself was not enough. One can give over that NotW was settled at the base line of the Carrolls pyramid. 3. 4. Sustainability Evaluating the NotW from sustainability curves point of view one can spot the target of the management. 1- Ethical Responsibility The company website and their PR representatives ever so mentioned that their mission is to bring reliable and honest news. While they were often giving bounteous money donations for good cause. However for the concept of the Phone Hacking Scandal, we can say that one action overcame all the Ethical actions of the company. Economic Responsibility This was the main responsibility of the company as they were the largest selling English dustup newspaper of the world. 3- Legal Responsibility The company and the staff were held legally responsible for their actions however the management did not act legally responsible prior to the scandal outbreak. Summing it up we can conclude that the company did not meet all the sustainability elements and lacked sound CSR insurance policy. 3. 5. Ethical Value Judgment We inherit ethical standards suiting our community the most.As people, the companies are as well judged upon firm views about right and wrong. Some of those ethical views are so strong that, shaking them will conjure the whole fundamentals. Reliability and trust are those of major elements in these ethical standards that any news company would be judged upon. looking at at the NotW, we can confirm that, the company not only ignored the preponderant norms of the industry but also agitate the fundaments of the ethical expectations from a news agency. (James griffon (2006). Value Judgment Improving Our Ethical Believes. 2nd ed.New York, the USA Oxford University Press. p 60- 98. ) However lowestly the management took the right mental decision by stopping the company operations. NotW NotW Phone Hacking Scandal Prevailing norms of News industry Value judgments and perceptions of the audiance ETHICAL? 3. 6. Virtue Ethics (Phone Hacking) Virtue ethics is currently the development of a person or a company into an ethically responsible one to backsheesh ethical and responsible life/ope rations. To achieve that level it is important to develop responsible character traits which are called uprightnesss.In Phone Hacking Scandal both the government and the management had to determine specific justnesss and play the role of Virtue Ethics Agent. establish on fairness ethics, to determine whether an action is morally acceptable, the action must be chosen responsibly making the virtue equal to responsibility. In most of the shield the agent must choose the virtue on the victim and help them. We could see that the British Government acted virtuously and change magnitude the investigation on the hacking scandal, which eventually take on to the end of the NotW.This is mostly due to the fact that NotW as a company lacked major news agency virtues which are being trustworthy, reliable, and honest and one can conclude that the government played an important virtue agent role. 3. 7. Utilitarianism Consequentialist approach According to the consequentialists it is morally r ight to do anything if it results in the greatest heart of good for the greatest amount of people. However the main issue becomes the impression of the system which would allow any action to take place under the name of a good cause. Even actions hat would be considered as morally wrong can be accepted within this theory. However according to the utilitarianism, the NotW has created more harm in the community than benefit by hacking peoples private voice mails and, for this reason they are considered to be sheepish for taking morally wrong actions. looking at from different perspective, if the scandal was not found out, and people enjoyed reading the hacked news, one could say that as long as nobody finds it out, everybody is happy, the consequence is good. Happy & snug customer, revenue generating company, taxes received at the government, supportive consequence.Once again it is confirmed that this theory can not clearly formulate alright rules for decision making and can tardily breach justice/legislation. For the above given reason, one could conclude that the Utilitarianism is not the beat out way of assessing an action by mover of morality. 3. 8. Universalism Deontological approach Kants deontological ethics theory is based on Deon duty. If the scandal is approached from Kants categorical unequivocal principle point of view, we can conclude that it is the duty of any News mental representation to deliver the news to its customers within the given standards without violating the others private lives.Since this theory is built on the actions that lead to the outcome, therefore we can conclude that it was not only the NotW but also the regulatory institutions who acted immoral by not monitoring the NotW decently and providing the ground for the company to take such actions. 3. Conclusion and recommendations Failing almost every Ethical Theory, not having sound CSR system, being majorly financials oriented firm, the News of the Worlds Phone Hacking activities were completely against not only the British Business ethical standards but also the international ethical standards.The NotW management had various mistakes, including but not limited to giving power to their staff without monitoring them on according to the standards. Which consequently lead for the largest scandal of the news industry. However, the management did take the right step by announcing the NotW closed which created a caring image in the community, and saved the holding News Corp. company. Meanwhile, Mr. Murdochs announcement of News Corp. launching a new successor of the NotW created more hostility within the public. The following would be final recommendations for the News Corp. s the NotW is no drawn-out exists 1- Give your staff power, but do not let the aggression take their power over 2- Corporate mixer Responsibility is not donations, but acting. After such incident, the management should start different volunteer activities not only in the U K but also the other parts of the globe. 3- Define a sound CSR policy covering both your internal and external activities 4- Add learning objectives which you have acquired and which you are missing from your mal-management to your website to let your customers understand that you are aware of your mistake and have learnt from it. Do not hide your history 6- lead with your customers via different tools, including but not limited to Social Media means and ask for their opinions where they would like to see you as a company. 7- betray sure that you have decent coverage system set, and are on form of every single development within the company. Realizing the above given recommendations, the News Corp. will slowly, however soundly be restoring the customer confidence and rise back to their introductory levels once again. Bibliography * http//www. bbc. co. uk/news/uk-14070733 * http//www. crikey. com. u/2011/07/08/the-latest-24-hours-of-the-NotW-phone-hacking-scandal/. * http//www. csrquest. straighten out/default. aspx? articleID=12770&heading= * http//www. ec. europa. eu/enterprise/policies/sustainable-business/corporate-social-responsibility/reporting-disclosure/swedish-presidency/files/media-csr/corporate_responsibilty_and_the_media,_david_grayson_en. pdf * http//www. goodcorporation. com/documents/Corporatesocialresponsibilitymorethanaluxury. pdf * http//www. guardian. co. uk/news/blog/2011/jul/11/news-world-hacking-scandal-live * http//www. guardian. co. uk/sustainable-business/blog/csr-now-hacking-scandal *